Privacy Policy

1. Introduction

At diagrams.love, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

By using diagrams.love, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We collect the following types of information:

• Account information: Email address when you register or sign in
• Diagram data: The diagrams you create, edit, and save
• Usage data: How you interact with the Service (features used, pages visited)
• Technical data: Browser type, IP address, device information
• AI prompts: Text you enter when using AI-assisted features

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Authenticate your account and protect it from unauthorized access
• Process payments and manage subscriptions
• Send transactional emails (OTP codes, account notifications)
• Analyze usage patterns to improve user experience
• Respond to your inquiries and support requests

We do not sell your personal data to third parties.

4. Data Storage and Security

Your diagrams and account data are stored securely in our database. We use industry-standard security measures including encryption in transit (HTTPS) and at rest to protect your data.

While we take reasonable precautions to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party services:

• Brevo: For sending transactional emails (OTP codes)
• Stripe: For payment processing (we do not store card details)
• OpenRouter / AI providers: For AI-powered diagram generation
• Google Analytics: For anonymous usage analytics
• Supabase: For database and authentication infrastructure

Each third party has its own privacy policy governing how they handle data.

6. Cookies

We use minimal cookies and local storage to:

• Keep you logged in (authentication token)
• Remember your language preference
• Support analytics (Google Analytics)

You can clear cookies at any time through your browser settings.

7. Shared Diagrams

When you share a diagram using a public link, that diagram becomes accessible to anyone with the link. Shared diagrams are viewable without an account. Be careful not to include sensitive personal information in publicly shared diagrams.

8. Data Retention

We retain your account data and diagrams for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your diagrams in JSON format at any time
• Opt out of non-essential communications

To exercise these rights, please contact us using the information below.

10. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the Service after changes constitutes your acceptance of the updated policy.